The ISO 9000 quality management system had its origins in the American, British and NATO military procurement standards that were designed to manage contract performance.
Tag Archives: iso history
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Dec
Dec
An anecdote from our Director’s experience at a 1990s Design Award panel assessing a Ford vehicle, highlights how firms need to go beyond surveying customer satisfaction in setting goals for their Quality Management System.
26
Nov
Nov
The ISO 9001 quality management system had its origins in the American, British and NATO military procurement standards but has grown to be the worldwide standard for quality management systems.