by Craig Milne | Dec 20, 2022 | ISO 9001, ISO Certification
An anecdote from our Director, Craig Milne, about a 1990s Design Award Panel for a Ford vehicle highlights how firms need to go beyond surveying customer satisfaction in setting goals for their Quality Management System. Learn how we can help you with a Quality...
by Craig Milne | Nov 26, 2019 | ISO 9001, ISO Certification
The ISO 9001 standard has evolved from being a niche idea used by the British military to the most recognised global quality management system standard, which can be adapted to suit any type of organisation. Learn how we can help you with a Quality Management System...
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